Investigating the use of a mobile crowdsourcing application for public engagement in a smart city

Abstract

It has been reported that crowdsourcing applications are valuable to support smart city initiatives. However, there still remains a gap in using such applications to empower and engage city residents This study introduces a mobile crowdsourcing platform prototype known as My Smart Mobile City app (i.e. MSMC) that aims to help cities manage public engagement with their residents. The aim of apps like MSMC is to help cities to collect useful local information by empowering and motivating residents to contribute content related to the city’s public spaces. Hence, motivations driving the use of MSMC will be explored. Preliminary results and implications of our work are discussed.