Evolving Justice Sector: An Innovative Proposal for Introducing AI-Based Techniques in Court Offices

Abstract

The digital transformation of public administrations (PA) plays a central role in the social and economic growth of a country. Currently, the application of Information Technology in government services, namely e-government, is still in its infancy and many applications are new born. The use of Artificial Intelligence (AI) could help improve the digital transformation of the PA. Although AI is a hot topic that is already used in everyday life and is constantly evolving, when it comes to the public sector, and in particular the justice sector, it is always difficult to think and recognise AI applications that actually help citizens and society. The main goal of this paper is to explore AI applications in the public domain to show how a real application in the justice sector could be helpful. Then, some results of real applications in the Court of Appeal of Naples are discussed and some future directions are proposed.