The Analysis of Social Neuroscience Challenges Matrix Measurement for Sign Language Interpreter (JBIM) in Malaysia

Abstract

The critical shortage of sign language interpreter (JBIM) in Malaysia has immensely affected more than 55,000 registered Deaf who live in the silence world. It is the result of the non-recognised status of JBIM as a profession and low public awareness on the accessibility of sign language interpreter (JBIM) services and the non-existent of accredited sign interpreter training program in Malaysia. Hence, the low new entry with high attrition rate in long term has damaged and post social challenges to sign interpreters industry. The objective of the study is to focus on the social neuroscience challenges identification by creating an exactness of measurement matrix to the situation. The methodology is qualitatively analyse the social neuroscience dimension of JBIM’s challenges in their practise by examining each phrases of interpreting in social context from message flow matrix and spatial struggle matrix. The major finding is that there are three phrases of social neuroscience challenges. Pre-entry industry challenges; during-interpreting 3 dimensional challenges with 4 competencies dimension, 5 quadrants social neuroscience challenges and 3 interpreting process challenges; post-graduate inspiration maintenance challenges. The contribution of the study after synthesize the major findings and the research literature is that a model of social neuroscience challenges analysis for sign interpreters (JBIM) has helped to identify the actual challenges with measurement matrix which could minimise the further damage to the industry at the same time to maximise the performance standard for sign interpreters in the industry. The interpreters engagement flow has gave a clear career path landscape of social neuroscience challenges for the pursuing of interpreting career. Many private institution step in to stabilize this critical situation by introducing intensive training program to include any interested party without taking into account the suitability of the candidate as part of the educational components has created the further drop of the quality of the sign interpreter. With the newly introduced challenges analysis model will help the private institute to identify the problems by achieving an effective interventions to the problem.   The recommendation after this study is to present a policy review to the government concerning a systematic ways of sign interpreter training program by providing a new spectrum on the identification of the challenges of the sign interpreter that lead to the improvement of the current situation.