Evaluating the resources of Veterinary Services

Abstract

The assessment of human and material resource capacity and capability remains a critical component of the evaluation of Veterinary Services. Human resource evaluation examines the skills, qualifications and competencies of staff members and helps to determine the optimum number of staff needed to provide an efficient and effective service. Organisational arrangements, ongoing training and performance evaluation are important. Material resources include funds for operational activity, accommodation (including laboratory facilities), equipment, communication and transport. Evaluation is a complex process. The structure and service delivery arrangements of Veterinary Services must be taken into account. Evaluation can be based principally on input, infrastructure and quality systems or on outputs and outcomes. It may be based on a combined approach involving all of these components.