The Impact of Organizational Innovation on Financial Performance: A Perspective of Employees Within Dubai Ports World

Abstract

Firms’ performance in terms of financial performance can be considered as an organizational innovation issue. For the reason being firms’ performance is considered as a result of product innovation, process innovation and administrative innovation in developing and implementing effective ideas, the performance is crucially depending on effective organizational innovation. This research aims to examine the impact of organizational innovation (product, process and administrative) on the financial performance of organizations within DP World in the UAE. A personally administered questionnaire being distributed by the researcher will be used to collect data from respondents within DP World in the UAE. Random sampling method was adopted to select the employees who use smart government services, and only 403 out of 700 respondents were achieved a response rate of 58%, which is considered as a healthier survey response rate, while 372 were analysed after removing missing data, outliers and suspicious responses. Partial least squares (PLS) structural equation modelling-variance based (SEM-VB) method was employed to assess the research model by utilizing the software SmartPLS 3.0. The proposed research model explained 58% of the organizational innovation (OI). Organizational innovation had a positive direct effect on the OI within DP world in the United Arab Emirates (UAE). The results of the current research have the potential to give further insights into the innovation of organizations strategies.