Can Exhibit-Explanations in Sign Language Contribute to the Accessibility of Aquariums?

Abstract

In this study, we aimed at improving the information accessibility of aquariums based on universal design and design for all. We designed the contents using sign language for the visitors who are Deaf and Hard-of-Hearing. We prepared QR codes in front of water tanks, so the visitors could access the content by using their mobile phone and/or tablet-PC easily. We conducted a demonstration experiment at an aquarium with the university students who are Deaf and Hard-of-Hearing and gathered their opinions using a questionnaire. One opinion obtained was that the explanation was more impressive in sign language than in writing. As a result of our video analysis, when there was sign language content, the communication between visitors increased. It was highly appreciated to watch the fish while watching commentary in sign language. However, sign language content requires time to finish playing. In order to convey the comments in a short time, sign language as well as visual information, needs to be designed appropriately.