REFRAMING IN CONFLICT MEDIATION: EMPOWERING PARTIES OR MANIPULATING DECISION-MAKING?

Abstract

This study aims to explain how to reconstruct the form of mediation through a framing analysis. the concept of framing in negotiation is a form of constructively framed communication. the dynamics of conflict, the mediation process, become the most decisive part of the problem-solving process and how a mediator can reframe the mediation concept by empowering conflicting parties without worsening the situation. the research method used qualitative with a framing analysis approach. It explains that a mediator is not a decision-maker in the negotiation process. A mediator can find solutions to constructive Syaiful Anam & Rezki Satris Reframing In Conflict Mediation: 87 and cooperative problems following the mediator's abilities.