How do aging adults adopt and use a new technology? New approach to understand aging service technology adoption

Abstract

This study examines two traditional technology acceptance models and their applications in Aging Service Technology (AST). Technology Acceptance Model (TAM) and United Theory of Acceptance and Use of Technology (UTAUT) have been widely used in diverse technology adoption research. However, these models excessively depend on self-reported subjective measures, attitudes and perceptions of users, and their solutions lack practical contributions. In addition, both models lack unique contextual barriers needed for understanding the AST adoption process. To complement their limitations, a new approach that includes not only additional contextual constructs but also objective measures such as behavioral data or physiological measures is suggested. The new approach will contribute to the development of practical solutions to achieve Aging in Place.