Assumptions to the model of managing knowledge workers in modern organizations

Abstract

Changes in the twenty-first century are faster, suddenly appear, not always desirable for the smooth functioning of the company. This is the domain of globalization, in which new events - opportunities or threats, forcing the company all the time to act. More and more things depend on the intangible assets of the undertaking, its strategic potential. Certain types of work require more knowledge, experience and independent thinking, and custom than others. Therefore in this article the author has taken up the subject of knowledge workers in contemporary organizations. The aim of the study is to attempt to create assumptions about the knowledge management model in these organizations, based on literature analysis and empirical research. In this regard, the author describes the contemporary conditions of employee management and the skills and competences of knowledge workers. In addition, he conducted research (2016) in 100 medium enterprises in the province of Pomerania, using a tool in the form of a questionnaire and an interview. Already at the beginning of the analysis of the data collected, it turned out that for all employers it should be important to discern differences in the creation of a new category of managers who have knowledge useful for the functioning of the company. Moreover, with the experience gained in a similar research process previously carried out in companies from the Baltic Sea Region, the author knew about the positive influence of these people on creating new solutions or improving the quality of already existing products or services.