A mechanism of timely knowledge push on demand based on ECA and Multi-Agent techniques

Abstract

The knowledge organizations have already deployed or are deploying their Knowledge Management systems. And the knowledge service is the key mechanism for knowledge sharing in an organization. There arc two mechanisms to implement knowledge service: "Pull" and "Push". The "Push" mechanism is widely used to push the right knowledge to the right person at the right time actively. At present, the publish/subscribe strategy is adopted mostly to implement the active push of knowledge. However, it can not guarantee the timely knowledge push. Based on the ECA and Multi-Agent techniques, a framework to implement Timely Information & Knowledge Push Service (TTKPS) is put forward in this paper. In the framework, ECA rules are utilized to represent the knowledge consumers' requirements. And a rule engine is designed to implement the timely knowledge push mechanism integrated with Multi-Agent techniques. Finally, an application example of the mechanism is given under telecom enterprise information and knowledge service environment. © 2008 by Springer Science+Business Media New York.