CITATION STYLE
Ishak, A. H., Osman, M. R., Manan, S. K. Ab., & Din, G. (2016). Illustrating the Development of Quality Management Instrumentation: A Systematic Literature Review. In Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014) (pp. 811–822). Springer Singapore. https://doi.org/10.1007/978-981-10-1458-1_74
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