Remanufacturing versus manufacturing - Analysis of requirements and constraints for a study case: Control arm of a suspension system

Abstract

In order to attend to the requirements of the market many efforts have been centered on technical and economical performance together with environmental evaluations of the product. Nevertheless, few attempted an approach that integrates decision making criteria with the consumer expectations. The present paper proposes the voice of the client as a fourth factor to support decision making, rendering these decision more precise and sustainable. An approach was developed for choosing between a new product and a remanufactured product. A multi-criteria decision analysis is applied to the results, together with a sensitivity analysis with the purpose of aggregating to the results limitations and opportunities for decision making, apart from, basically, having a better awareness of the problem.