Implementing configurable information systems: A combined social science and cognitive science approach

Abstract

This paper outlines an interdisciplinary approach to tackling the issues of integrating medical information systems into existing healthcare environments where high dependability is a significant requirement. It focuses on the knowledge of system users (domain practitioners) and designers, and the potential use of diagrammatic representations of that knowledge during the implementation process in order to support communication between the two groups, and to serve as tools in assisting system reconfiguration to user requirements during implementation.