More powerful and pervasive information and communication technologies increasingly result into systems with a high organizational impact, which introduce organizational procedures and structures that could not exist otherwise. The software system and its application context form a larger socio-technical system that the requirements engineers need to analyze and understand as a whole. The overall needs of such a systems are the one to be fulfilled, while dealing with and taking into account the needs, the objective, and the expectations of a large number of stakeholders. In such a perspective, this paper introduces an agent-based requirements engineering framework, and illustrates how it has been applied throughout an eGovernment project.
CITATION STYLE
Bresciani, P., & Donzelli, P. (2004). A practical agent-based approach to requirements engineering for socio-technical systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 3030, pp. 158–173). Springer Verlag. https://doi.org/10.1007/978-3-540-25943-5_11
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