Knowledge, perceptions and media use of the Dutch general public and healthcare workers regarding Ebola, 2014

Abstract

Background: The Ebola outbreak in West-Africa triggered risk communication activities to promote adequate preventive behaviour in the Netherlands. Our study investigated the level of knowledge, perceptions, and media use regarding Ebola. Methods: In December 2014, an online questionnaire was administered to the Dutch population (n=526) and Health Care Workers (HCW) (n=760). Results: The mean knowledge score (range 0-15) of HCW (m=13.3;SD=1.4) was significantly higher than the general public (m=10.8;SD=2.0). No significant difference was found in perceived severity and susceptibility. Perceived fear of the general public (m=2.5; SD=0.8) was significantly higher than amongHCW (m=2.4; SD=0.7). Respondents primarily used television to obtain information. Conclusions: While Ebola was perceived severe, it did not lead to excessive fear or perceived susceptibility for developing the disease. Nonetheless, our research showed that knowledge with respect to human-to-human transmission is low, while this is crucial to complying with preventive measures. Our study reveals priorities for improving risk communication.