A Framework for Quality Management of University Educational Information: A Review Study

Abstract

Article info Article Type: Review Article History: Received: 2 Feb. 2017 Accepted: 7 Mar. 2017 epublished: 29 June 2017 Keywords: Education Framework Information management Quality Management University Abstract Background: By addressing the challenges of managing academic information, especially in the field of education, designing a framework as an organized structure for managing the quality of academic educational information is necessary. The framework for quality management of university educational information was recognized in five main categories: the information quality and its necessity, the features of information quality, comparative study on the models of data quality management (DQM), improving information quality and university policies about DQ. Introduction Information is a critical investment for universities.1 The constant challenge for any organization that generates statistical information is to ensure that their information quality is appropriate for their intended applications.2 Data quality (DQ) is an essential element, "in spite of their expenditures on information technology, many organizations still do not have the accurate, timely, and useful data they require for effective operations and decision-making, and the problems of DQ are increasing practically. "3 The accessibility, reliability, consistency and relevance of the data that supports information systems are essential to its use and effectiveness in university settings.4 Ahmadi et al determined 669 information requirements by distributing questionnaires among the managers of the Deputy of Treatment. According to their results, 56% of the information requirements had no specific sources; hence, it was recommended to first evaluate the existing information system of the medical sciences universities and then,...