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Customer Service in a Technological World: A Timeless Strategy for a Digital Dilemma

  • Bachrach D
  • Ogilvie J
  • Rapp A
  • et al.
Palgrave Macmillan US, (2016), 143-159
DOI: 10.1057/9781137551894_9
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Bachrach, D. G., Ogilvie, J., Rapp, A., & Calamusa, J. (2016). Customer Service in a Technological World: A Timeless Strategy for a Digital Dilemma. In More Than a Showroom (pp. 143–159). Palgrave Macmillan US. https://doi.org/10.1057/9781137551894_9

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