The Effectiveness of using SMS Instalment Alert Platform on Customer Satisfaction in the Retail Clothing Stores in Zimbabwe

  • Chiguvi D
  • Mahambo C
  • Kgetho K
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Abstract

… must be no longer than 160 alphanumeric characters and contain no images or graphics … the Short Message Service (SMS), has grown to include messages containing image, video, and … Nowadays, customer satisfaction is considered as the corporate level strategy and it is a …

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Chiguvi, D., Mahambo, C., & Kgetho, K. T. (2020). The Effectiveness of using SMS Instalment Alert Platform on Customer Satisfaction in the Retail Clothing Stores in Zimbabwe. Dutch Journal of Finance and Management, 4(2), em0066. https://doi.org/10.29333/djfm/9300

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