ECO-FOOTPRINT: An innovation in enterprise system customization processing

Abstract

In the overall ownership cost of enterprise system, the maintenance cost consists of a major percentage. During the lifetime of an enterprise system, process customization is the most frequent maintenance efforts. However, current processing method has limited scalability and efficiency. In this case study, we explained how a scalable and efficient customization processing method was implemented. This method used the carbon emission trading mechanism to facilitate the cost benefit analysis of customization request. It also used distributed processing principle to improve the overall processing efficiency. Feedback from a pilot implementation in a large manufacturer included. © Springer International Publishing Switzerland 2014.