Multi-party business process resilience by-design: A data-centric perspective

Abstract

Nowadays every business organization operates in ecosystems and cooperation is mandatory. If, on the one side, this increases the opportunities for the involved organizations, on the other side, every actor is a potential source of failures with impacts on the entire ecosystem. For this reason, resilience is a feature that multi-party business processes today must enforce. As resilience concerns the ability to cope with unplanned situations, managing the critical issues is usually a runtime task. The aim of this work is to emphasize awareness on resilience in multi-party business processes also at design-time, when a proper analysis of involved data allows the process designer to identify (possible) failures, their impact, and thus improving the process model. Using a data-centric collaboration-oriented language for processes, i.e., OMG CMMN – Case Management Model and Notation, as modeling notation, our approach allows the designer to model a flexible business process that, at run-time, results easier to manage in case of failures.