How to choose the greenest delivery plan: A framework to measure key performance indicators for sustainable urban logistics

Abstract

The sustainability of urban logistics is an important issue for rapidly growing cities worldwide. Although many cities and research works have developed strategies to move people more efficiently and safely within the urban environment, much less attention has been paid to the importance of optimizing the delivery of goods to people at work and home taking into account sustainable goals. In this work we propose a framework that aids to register and measure a set of sustainable Key Performance Indicators (KPIs) for delivery routes and plans in urban zones. The approach is general and based on a set of well defined KPIs from the specialized research field.