The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective

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Abstract

Purpose: Despite increasing interest in digital services and products, the emergence of digitalization in the logistics and supply chain (L&SC) industry has received little attention, in particular from organizational theorists. In response, taking an institutionalist view, the authors argue that the emergence and adoption of digitalization is a socially constructed phenomenon. Design/methodology/approach: This paper shows how actor-level frameshifts contribute to an emergence of an overarching “digitalization logic” in the L&SC industry at the field level. Building on a longitudinal analysis of field actors' frames and logics, the authors track the development of digitalization over the last 60 years in the L&SC sector. Findings: The authors classify specific time periods by key field-configuring events, describe the relevant frameshifts in each time period and present a process that explains how and why digitalization has emerged, been adopted and manifested itself in the L&SC industry. Originality/value: The findings of the study provide insights about the evolution of a digitalization logic and thus advance the institutional view on digitalization in the L&SC industry.

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APA

Herold, D. M., Ćwiklicki, M., Pilch, K., & Mikl, J. (2021). The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective. Journal of Enterprise Information Management, 34(6), 1917–1938. https://doi.org/10.1108/JEIM-09-2020-0382

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