Building a community information system for supporting disabled bus riders and local businesses

Abstract

This paper discusses the implementation of one type of information system for the New York City bus transit service, as a case study to provide value-added transportation services for people with impaired mobility. Information technology is a key tool for finding flexible transportation services, especially for disabled people. Useful information supplies psychological reassurance to these vulnerable people to make them feel more safe and secure. Residents inetropolitan areas increasingly rely on the convenience of public transportation, and they are becoming used to exchanging information relevant to their regional community in on-line settings. The improvement to transit accessibility needs the exact same type of the cooperation between transportation companies, local business, and residents. The widespread use of mobile wheelchairs has a socioeconomic impact. The significance of this research for the longer-term goals lies in its implications for adaptation of this kind of intelligent model into future welfare or assistive activities. © 2011 Springer-Verlag Berlin Heidelberg.