A new problem-solving procedure based on TRIZ methodology and QC story

Abstract

Creative problem solving QC Story" (CPS-QC story) has been proposed for improving the traditional quality control process. Through the combination of traditional quality control process and systematic innovation (TRIZ), the concept of problem solving, innovation tools and methodologies of TRIZ will be included to QC story for strengthening the lack of problem solving techniques of traditional QC story. TRIZ is the core of CPS-QC story, for providing systematic, logical, and procedures of the ways to solve the problem. In an actual case studies, a mask company in Taiwan use CPS-QC story on the case of improvement of the environmental control system of mask exposure machines. The quality level of the improvement is equivalent to the traditional program, cost and delivery is only one-third of traditional programs. It's showed the CPS-QC story will be helpful for the photomask industry. In this study,