Smart Geoportal for Efficient Governance: A Case Study Municipality of M’diq

Abstract

The land management has experienced the implementation of innovative new digital tools to enhance urban development in cities and improve their governance. The Smart governance is based on the federation of new technologies while allowing interoperability between different urban services, and offering free access to data and information. It is based on a close and real-time interactions between citizens and decision-makers to ensure efficient urban services while allowing the capitalization of skills. To do that, digital tools like GIS platforms and Geoportals, have been widely used to improve the performance of public services and the degree of citizen satisfaction. In this paper we consider a smart Geoportal project of the city of M’diq as a decision-making platform covering: Territorial data layers, 3D model and BI management tools for municipal decision-making. This platform is a demonstration of the use of Geoportals for smart governance in the implementation of smart city projects that requires complex interactions between government, citizens and public services, which are simplified through those tools.