O Programa Saúde da Família no bairro do Bom Retiro, SP, Brasil: A comunica ção entre bolivianos e trabalhadores de saúde

Abstract

This paper presents the analyzis of the interaction between the Family Health Program (PSF) and Bolivian immigrants in the Bom Retiro district of São Paulo, Brazil, through specific experience. To this goal, semi-structured interviews were conducted with Bolivians and healthcare workers at the Bom Retiro PSF, with the particular aim of ascertaining the dimensions of the worlds of work and housing and the great immigratory spatial mobility, thereby requiring flexibility within the cartographic logic of the PSF, with broadening of the concept of family and communicative strategies – hiring of a Bolivian healthcare agent, production of educational material in Spanish and use of Bolivian radio stations –, which would have the capacity to be translated into improved healthcare services.