A knowledge-management system for the innovation-strategy development of SME enterprises

Abstract

Product and process innovations determine the competitiveness of manufacturing enterprises. The evaluation of a prototype of a new product or technology is a very-important process which sets the strategy of manufacturing or service enterprise development. Research-and-development-processes are expensive and time-consuming. But the most important for a manufacturing or service enterprise is the effectiveness of these processes (as measured by the market success of a product or innovative technology). In this paper is proposed a model for a knowledge-management system for innovation-processes improvement and enterprise-strategy development. The system is aimed at small and medium-sized manufacturing or service companies. The model of the system was created on the base of the results of survey research made in 112 Polish small and medium-sized enterprises. Illustrative examples are given.