The impact and the perception of the passengers about the service of the transmicable in Bogotá D.C., as a last and first mile way

Abstract

Transportation is a fundamental activity in people's daily lives. It is important to understand that trips have several stages of development when they are in public transportation, and each stage has a different perception for the user. In territories with a highland topography and low coverage of short-length transport, it is necessary to develop complementary systems that facilitate travel. In the city of Bogotá, an air system called TransMicable was built; this system positively changed the travel patterns of the people in the area. Surveys were done to the people of the area and the perception regarding the dynamics of the trips was known. The decrease in travel time and cost was evidenced, and the mayor perception was regarding safety and quality life. Moreover, it was shown that the system brought an urban improvement and new social dynamics to the area.