Decision Support and Analytics

Abstract

Decision automation is examined in a broader context of using information technologies to support decision-making. Key definitions and a brief history of computerized decision support and analytics create important boundaries. Our description and explanation of characteristics of computerized decision support systems (DSS) clarifies this application domain. After reviewing management information needs, a modern taxonomy of decision support is briefly summarized. Issues associated with building DSS and various architectures are reviewed before concluding the overview.