Investigating the e-Learning Training Need Analysis of the Faculty Members in a Business Department of a Tertiary Institution

Abstract

This paper’s goal is to identify the faculties’ current skills on e-learning tools, Motivation levels, Incentives, Knowledge and Environment (henceforth MIKE) in a tertiary institution’s Business department. This study investigates the faculties’ training needs analysis and provides recommendations for e-learning training sessions. A mixed method study was adopted and data was collected via two instruments: one-on-one semi-structured interview and via a 5 points Likert scale questionnaire. Ten faculties completed these two instruments consecutively. The one-on-one semi structured interview investigated the MIKE factors. The questionnaires investigated the faculties’ current e-learning tools skill. Under training needs, specific e-learning training sessions be tailored made for the motivated faculties. Additionally, under non-training needs, administrative, operational needs and support require adjustments. This study’s recommendations may benefit the management to consider improving the faculties’ e-learning skills, knowledge and enhance students’ overall learning experiences.