Designing the user experience for c4isr systems in the U.S. Army

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Abstract

A unique set of challenges exist for implementing user-centered design principles in the context of military acquisition over and above those typically encountered by user experience designers. This paper focuses on the tools and techniques that we have utilized to help ensure that a positive user experience (UX) will result when Soldiers and systems interact under harsh conditions on the battlefield. Insights gained from applying these techniques to system design and evaluation early in the acquisition process and the impact that their use has had on training and system design are discussed. © Springer International Publishing Switzerland 2014.

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Savage-Knepshield, P., Thomas, J., Paulillo, C., Davis, J., Quarles, D., & Mitchell, D. (2014). Designing the user experience for c4isr systems in the U.S. Army. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8519 LNCS, pp. 338–346). Springer Verlag. https://doi.org/10.1007/978-3-319-07635-5_33

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