Process mining techniques in business environments: Theoretical aspects, algorithms, techniques and open challenges in process mining

Burattin, A. (2015). Process mining techniques in business environments: Theoretical aspects, algorithms, techniques and open challenges in process mining. In Lecture Notes in Business Information Processing (Vol. 207, pp. 1–220). Springer Verlag. https://doi.org/10.1007/978-3-319-17482-2_1