Characterizing knowledge intensive tasks indicating cognitive requirements; scenarios in methods for specific tasks

Abstract

Methods for specific tasks can among others be identified in conceptual modeling of information systems and requirements engineering in software development. Such methods dictate a specific way of working by describing necessary knowledge intensive tasks to fulfill while applying the method. An actor may experience difficulties when trying to fulfill tasks as part of a method application, related to the cognitive abilities required to fulfill a certain task versus the specific cognitive abilities possessed by the actor. This paper specifically focusses on the cognitive abilities required to fulfill a knowledge intensive task while applying a method for specific tasks. This is based on a categorization and characterization of knowledge intensive tasks and on scenarios in conceptual modeling of information systems and requirements engineering. © 2007 International Federation for Information Processing.