Supporting the dynamics of knowledge sharing within organizations

Abstract

The paper proposes an architecture to memorize the knowledge generated and used by the members of an organization in their cooperative work. The main focus is on the identification of mechanisms to enhance organization members capability to reconstruct the dynamic evolution of the knowledge generated through computer supported human to human communication within the organization. These mechanisms are triggered by communicative events in a user transparent way. The notion of degree of consciousness of knowledge sharing is proposed as a basic means to allow members to look for the most appropriate context of each communicative event. This context is where the reconstruction becomes sensible in relation to the user needs.