A model of information system interventions for e-Learning: An empirical analysis of information system interventions in e-Learner perceived satisfaction

Abstract

Innovations in pedagogy and technology have lead to a new paradigm in teaching particularly in higher education. At the nexus of this new paradigm is blended learning and e-learning. Blended learning refers to combination of synchronous and asynchronous learning activities. While e-learning refers to learning system that utilize electronic means or information communication technology (ICT) to deliver information for education or training purposes. Though in infancy e-learning in India has garnered pace in last decade, introduction of SWAYAM portal for offering massive open online courses (MOOCs) has been an important initiative by Government of India in this direction. The present study conceptualizes various factors of e-Learner Satisfaction into one model. The data for study was collected from students of north Indian universities. A total of 266 responses were recorded out of which 25 responses were eliminated due to incomplete information. Final data analysis was conducted using 241 responses using structural equation modeling (SEM) (Amos 20). From the data, it was observed the constructs (predictors) namely Instructors Attitude, Learners Attitude, Course Quality, Technology Quality, Assessment Quality and Perceived ease of use explained 66.2% variance (adjusted R2 = 66.2% and p < 0.05) in Perceived e-Learner Satisfaction.