Ways for enhancing the substance in consumer-targeted eHealth

Abstract

The purpose of health consumer–targeted digital information channels is to enhance the knowledge levels of consumers and patients, and thus, increase the intensity of care. Medical information content as a knowledge entity forms the essence, the substance of these systems, and all the other development work should be constructed around the content. Despite broad efforts, recent evidence shows that refinement is needed in the design of information systems in this core area, as well as in its assessment. In addition to tools for evaluating the quality of information, there is a continuing need for design strategies that produce better information quality. Values and their constant evaluation also have an important role in producing high-quality information.