Guía para la evaluación de la usabilidad en los entornos virtuales de aprendizaje (EVA)

Abstract

This work presents the design and construction of the guidelines for usability assessment in virtual learning environments, based on some criteria identification, which allow to quantify the satisfaction rate of users of this type of tools. For this purpose, the following stages were developed: identification of usability attributes, virtual learning environment characterization, guidelines' criteria and metrics structuring and finally, validation of the proposed guidelines. To do so, two virtual learning environments were assessed: one of free use and the other one of proprietary use. It was shown that the proposed guidelines area tool that can be applied by different types of users to verify the usability degree of such applications.