Measuring employee happiness: Analyzing the dimensionality of employee engagement

Abstract

Employee happiness or well-being is crucial in any organization as happy employees are said to be more committed in their work. In measuring happiness, one of the important aspects that should be considered is the level of employee engagement. A two-phase study was conducted to identify dimensions of employee engagement involving a focus group and a survey. During the focus group, various aspects of work that make them engaged were identified. At a later stage, items were developed based on the identified dimensions and data were collected from 9653 respondents. Using a principle component factor analysis, the results indicate the existence of three factors that explained engagement. The results of regression analysis show that all three factors significantly influence employee happiness. This three-factor engagement model should be used to gauge the levels of employee engagement so that their levels of happiness can be enhanced.