Diagnóstico do nível de amplitude do alcance de práticas de gestão do conhecimento: um survey em escolas públicas

Abstract

School management activities have been considered more than ordinary processes that occur within the administrative environment of a school. Management in the school context has a pedagogical component, and, in addition, it influences the quality of educational services and the level of students' student performance. Knowing that some of the specific problems of school management refer to limitations in knowledge management, this article aims to examine the reach range level of knowledge management (KM) practices of organizational processes in the public educational institutions participating in the Program of Excellence in Basic Education, considering their possible implications for the level of school management. This is a descriptive and exploratory research of a quantitative nature. As for the technical procedure, the survey methodology was used. As to the sample, fifty-two educational managers participated in the research. For the data reliability analysis, Cronbach's alpha statistic was used and the descriptive statistics were used for the quantitative analysis. It was obtained that the data collected through the diagnostic instrument were characterized with very good consistency, according to the value of the Cronbach's alpha. There was a predominant occurrence of low levels of perception regarding the range of reach for most KM practices. This result is a worrying factor for the studied school context, since the non-use of KM practices in their total potentialities can cause limitations in the activities of identification, creation and knowledge sharing in the school environment.