Knowledge Management in Digital Change

Abstract

Knowledge management is the process of gathering, refining, organising, and disseminating knowledge through which organisations generate value from their intellectual and knowledge-based assets. In this paper we study standard formal models for knowledge management and discuss their transfer to digital economy. We propose a framework for knowledge management applicable to online trading agents. The framework relies on identification of processes which support knowledge management. We express knowledge exchange in epistemic logic. We then translate multi-agent dialogues in a protocol language which is verifiable by model checking. © 2009 Springer Berlin Heidelberg.