Factors affecting continuance intention in e-wallet use in Indonesia after COVID-19

Abstract

The purpose of this study is to provide input related to the key factors that need to be considered in the nuanceintention for the development of various features on ewallet applications or platforms in Indonesia so that development companies can compete with similar platforms. This study will be conducted entitled "Factors Affecting Continuance Intention in the Use of Ewallets in Indonesia After the COVID-19 Pandemic: Modification of Technology Continual Theory (TCT). The data obtained was analyzed using Structural Equation Modeling (SEM) with the help of SmartPLS software version 4. The results of this research found that the factors that most influence the motivation of using e-wallets after the pandemic are the Habit factor with a t-statistic value of 3,655 > 1.96, p-value of 0.000  0.05 and an original sample of 0.291 and an Attitude factor with an t score of 3,682> 1.96.