Customising a BBVC for asterisk VoIP services

Abstract

Browser-based Voice over Internet Protocol Clients (BBVC) are used to access pre-determined VoIP services from VoIP service providers through Internet connections. For nomadic users within an organisation's Intranet, connections are made to the Internet to utilise these BBVC. An Intranet with an Asterisk Private Branch Exchange (PBX) as a VoIP provider however can be linked with any form of VoIP client to improve service accessibility for its users. This study aims to find a BBVC that can be customised to provide such accessibility within an Intranet. The study revealed that three BBVC are compatible. One of three BBVC was selected for customisation to provide nomadic accessibility to Asterisk. The functionality of the customised BBVC depended on the web technologies used and the available VoIP services. © 2013 Springer Science+Business Media.