Evaluating KIPN for modeling KIP

Abstract

Modeling Knowledge-Intensive Processes (KIP) is not an easy task due to its essential characteristics: unstructured, based on social interactions, experience and intentions of the actors involved. The previously developed Knowledge Intensive Process Ontology (KIPO) proposed all the concepts (and relationships among them) to make a KIP explicit. However, KIPO does not provide a graphical notation, which is crucial for the stakeholders to reach a common understanding about it. This paper presents the Knowledge Intensive Process Notation (KIPN), a notation for building knowledge-intensive processes graphical models. We discuss the results of an exploratory study where a KIP was modeled by its participants. The goal was to explore the use of the notation as a basis for identifying the elements within the process modeling. © Springer International Publishing Switzerland 2014.