IMPLEMENTATION OF JIT FOR ACHIEVING THE GOAL OF CUSTOMER SATISFACTION IN SERVICE PROCESSING AND DISTRIBUTION NETWORK

Abstract

Just-in-time JIT, as the name implies, is to produce goods just-in-time for use or sale. It is a Japanese manufacturing management method developed by TaiichiOhno, father of Toyota production system in the 1970s which had its motivation in the Japanese urge to develop better and efficient technique capable of rebuilding their economy after the 2nd World War by focusing on elimination of waste in all forms. In the case of service processing distribution network the customers always needs the right material at right time in right quantity and in right quality for achieving this goal for customer satisfaction the service processing distributors always tries to perform better and better by using new methodology. In this research we will tries to find the role of JIT for achieving customer satisfaction in service processing and distribution network.