Abstract
Servicification is a key toward environmental conscious business in the secondary industry. This paper aims at demonstrating the ability of a CAD system, which has been developed with the name Service Explorer, to represent services by manufacturers. To do so, services of renting and cleaning home appliances, which a manufacturer recently provide in Japan, were applied as an example. As a result, the system has been proved to provide the environment for a designer, for instance, to describe effectively the value for a service receiver and its realization medium.
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Sakao, T., & Shimomura, Y. (2007). Service CAD system to support servicification of manufactures. In Advances in Life Cycle Engineering for Sustainable Manufacturing Businesses - Proceedings of the 14th CIRP Conference on Life Cycle Engineering (pp. 143–148). Springer Science and Business Media, LLC. https://doi.org/10.1007/978-1-84628-935-4_25
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