Abstract
The ISO 9000 series describes a quality management system applicable to any organization. In this chapter we present the requirements of the standard in a way that is as close as possible to the needs of analytical laboratories. The sequence of the requirements follows that in the ISO 9001:2008 standard. In addition, the guidelines for performance improvement set out in the ISO 9004 are reviewed. Both standards should be used as a reference as well as the basis for further elaboration. © 2010 Springer-Verlag Berlin Heidelberg.
Cite
CITATION STYLE
Hadjicostas, E. (2010). ISO 9000 quality management system. In Quality Assurance in Analytical Chemistry: Training and Teaching (pp. 45–71). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-13609-2_3
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