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Applying Multiple Perspectives to the BPO Decision: A Case Study of Call Centres in Australia

  • Borman M
Springer International Publishing, (2017), 413-454
DOI: 10.1007/978-3-319-52651-5_12
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Borman, M. (2017). Applying Multiple Perspectives to the BPO Decision: A Case Study of Call Centres in Australia. In Outsourcing and Offshoring Business Services (pp. 413–454). Springer International Publishing. https://doi.org/10.1007/978-3-319-52651-5_12

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