Role and Work Style of the Manager Nurses for Successful Conflict Management in the Hospital

Abstract

INTRODUCTION: The health care management in hospitals is assigned to the members of the Health Care Council-the chief nurse and the senior nurses. These managers, supported by their high level of professionalism , skills and knowledge, can lead the planning, organization, coordination, motivation, evaluation and control of the activities of the health care professionals. The effective management of emerging conflicts depends on the position, style and approach of the chief nurse and senior nurses.