System design of a student relationship management system using the internet of things to collect the digital footprint

Abstract

Information systems plays an important role in the development of many perspectives on the part of higher education institutions, especially in the management of students’ lives. Systems must be accessible and meet the needs of students, and allow higher education institutions to receive accurate and appropriate information. The purpose of this research was to design a system in the form of a student relationship management system (SRMS) using the Internet of Things (IoT) to collect digital footprint. These include the provision of an overview service station for monitoring students, the determination of relevant actors, the IoT process diagram, a sequence diagram and an entity relationship diagram. The results of the evaluation showed an overall very high level of appropriateness and a very high level in terms of the overall appropriateness of the usability of the system. All of the system design aspects for developing the system for collecting the digital footprint of higher education institutions to support student services and student behavior were shown to be appropriate.