Agent-based system for confirming user appointment through SMS Callback URL push

Abstract

With the drastic increase of mobile phone usage, infrastructures have been established to better network and connect the users. Consequently, the services through mobile devices, called M-services, are thriving with plausible applications. This work presents building an agent-based system for confirming user appointment through Callback URL, which is using SMS on the mobile phone in order to reduce the rate of failing appointment and the loss from such failures. To avoid the degradation of the system caused by the excessive accesses per try, methods in processing large-scale transactions and preventing obstacles, along with the comparison of the two methods are introduced. © Springer-Verlag Berlin Heidelberg 2005.